To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
I always place my customer on hold for 3 mins and I just stare at the monitor. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Customer support working from home What did they say in the comments section?
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