AWS, Company Culture, Construction and Scaling

To Manage a Call Center Efficiently see what Employees Really Think

Upscope

JUNE 9, 2021

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

Payment Methods

Payment Methods Management Underperforming Technical Team Sales Hiring

SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

SaaStr

OCTOBER 25, 2019

I do want to dig in there, because you were such a transformational moment in Twitter’s trajectory, and so kind of diving in there and really starting on the people side, I’d love to hear what were your biggest lessons on how to hire successfully at such scale? Often early stage startups post raise need to scale and hire quickly.

Sales Hiring

Sales Hiring Sales Recruiting Scale Underperforming Technical Team

SaaS Brief

To Manage a Call Center Efficiently see what Employees Really Think

SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

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