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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously. When done right, siloed isolation can help achieve the SaaS-centric goals of operational efficiency, innovation, and agility.

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Oct 17 – Customer Success Jobs

SmartKarrot

Communicate clearly the progress of quarterly initiatives to internal and external stakeholders. Ensure information from key clients is being communicated to the appropriate group and action is being taken by collaborating with the Nliven Development and Ticketing Services teams. Collaborate closely with global team members.

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Using Gross Margin to Score Your Product’s Maturity

OpenView Labs

Operational efficiency and COGS. The pressure that growth puts on operations increases COGS, thereby compressing margins. Long term, keeping communication lines open builds good relationships. The best GMs happen when dramatic revenue increases don’t come with severe cost increases.

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SaaS Security: Basic Principles and Best Practices

SaaS Metrics

The three security layers that help prevent unauthorized access and safeguard valuable data include: Layer 0 aka IaaS (Infrastructure as a Service) is the primary layer on which everything else runs e.g. AWS, Google Cloud Platform, Microsoft Azure and IBM Cloud. Layer 1 is where the SaaS provider comes in and sits on top of the primary layer.

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PODCAST 135: Pushing Through the Zone of Discomfort Towards Personal Growth with AJ Bruno

Sales Hacker

The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable. We actually brought in a CEO for our series B, Eric Holston, and Eric was operational efficient. Total dog s**t.