User Pilot
APRIL 30, 2024
Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. Build a resource center in Userpilot.
CloudGeometry
JULY 8, 2021
Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers. What proportion goes to adding value by working on software that benefits customers and users?
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Kellblog
AUGUST 7, 2019
Now, personally, I don’t want to be financing my customers when I’m at a high-burn startup, so I’m going to try and avoid deals like this. The ramped shape of the curve is not about financing at all. I’m a former CEO and strategic marketer who’s pretty good at finance. [2] Now it’s much harder.
Upscope
SEPTEMBER 9, 2020
So what about customer support? The damn thing is writing code now let alone basic support answers. Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. Support is tough.
SmartKarrot
MARCH 9, 2021
Heavily influence the product roadmap with Product Management through the advocacy of customer needs. Align with Sales on up-sell opportunities, staying coordinated in customer interactions. Work with Finance to ensure accurate reporting of success metrics. Create a company-wide customer feedback loop.
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