Benn Stancil, founder of Mode, on how data science can help us make better decisions
Intercom, Inc.
JANUARY 12, 2022
. “[Our research] opened up new markets for this product without them having to go through the other kinds of experimentation they were originally planning” After doing a bunch of analysis and digging into it, they realized the videos were too slow in certain countries because of where their data centers or AWS environments were located.
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