Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. Cloud computing is dominant.

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Software Review Outsourcing Services Software Outsourced Development 224

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. This one happens to be the one I’ve referred to the most. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. It is a classic book you’ll reference throughout your career. Steal Like an Artist. The Decision Book. Innovating for People.

Scale 141

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Intercom, Inc.

JANUARY 10, 2019

I remember two years ago, it was all about AI bots. And now, if someone says they have a new AI bot, you think that sounds like a bunch of crap. And it’s basically just a web form masquerading as an AI-driven chatbot. It’s a drag-and-drop system where you can build your own AI systems. Apps everywhere.

Scale 143

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Chargify

AUGUST 17, 2017

Leadership should then make it clear to every department how each employee plays an important role in helping customers succeed with your product. Sometimes, companies successfully grow when transforming their main products/services into a platform, into an ‘ecosystem,’ where they can create new complimentary products/services.

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Andreessen Horowitz

APRIL 9, 2024

A great way to look at this is through the lens of buyer psychology and the way that products and services get procured in the modern market. People are not buying technology products and services in isolation anymore. But the wins that actually happen, they happen due to the work of sales leadership and sales people.

Scale 118

Scale Technical Review AI Sales Hiring 118

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. But as we look at our market, it’s not all created equal. Jay Snyder: 100%.

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