[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. Whenever the VP of Sales came to a meeting about numbers and data and metrics, whatever reporting, he never showed up without his sales operations. His sales operations knew all the numbers and was able to rattle them off. Somehow, Sales always looked better. You can do the math.
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