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Mar 04 – Customer Success Jobs

SmartKarrot

Own and drive high-impact initiatives that solve problems like scalable onboarding, retention, and increasing engagement and usage. Partner with the Talent Acquisition Team to build a market-leading Customer Success team. Motivate and support the team, you understand the human element that comes with good leadership.

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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? By prioritizing experience, you save money in the long-term, making each existing customer more profitable and thereby reducing efforts needed for new customer acquisition.