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12 Benefits of Product-Led Growth for SaaS Companies

User Pilot

The value-first approach, which characterizes PLG companies, translates into greater user engagement and satisfaction. The latter two are often linked with higher customer retention , which goes hand-in-hand with higher customer lifetime value (CLV). It literally makes their lives better.

Scale 84
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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

Over 80% of business leaders agree that CX offers a competitive edge — this remains unchanged across 2015 to 2020. fully define and track the value of CX. A seamless experience will keep your customers coming back, increasing referrals, and customer lifetime value. Pay attention to the CX engines.