SaaStr

DECEMBER 23, 2022

Rare – only happened twice since 2015 (the other month being April 2020). Last month, more employees were laid off from startups on @cartainc platform than left their jobs by choice. But Jan is usually a strong hiring month – fingers crossed that's true. cc: @nmasc_ @alex pic.twitter.com/jqlvniO0bX.

Startup 196

Startup Cloud Data Metrics 196

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. Your leadership style, the way you conduct your business, even the kind of person you are, year after year, will define how you’ll be remembered. One-company accountability, leadership, and culture. The lesson? Ditch the reactive approach.

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Scytale

OCTOBER 9, 2023

Her accomplishments include being recognized as one of the “Top 50 Most Influential Women in Cybersecurity” by SC Media UK in 2019 , as well as securing the coveted “Woman Information Security Professional” award at the (ISC)2 Information Security Leadership Awards.

Technical Advisors 52

Technical Advisors Cybersecurity CTO Scale 52

Buffer Resources

DECEMBER 1, 2023

He moved into various senior and leadership roles (which makes sense, given his focus below!) Juliet Chen, Senior Customer Advocate 📍Started at Buffer in November 2015 as a Customer Hero 🌎 Location: London, U.K.  ” 9.

VP of Engineering 95

VP of Engineering Part-Time CTO New CTO CTO 95

SaaStr

NOVEMBER 28, 2022

From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. Throughout the past few decades, we have witnessed different eras of SaaS: Era 1, SaaS 1.0 : Starting in the early 2000s, SaaS 1.0 Era 2, SaaS 2.0: Era 3, SaaS 3.0:

Scale 190

Scale Finance Sales Hiring Scaling 190

SaaStr

DECEMBER 21, 2023

By comparison, the median growth rate for these businesses from 2015-2017 was 27%. You can see that the median multiple is down about 22%, but at the same time, the median growth rate (forward-facing) for public SaaS companies today is 13%.

SaaS 239

SaaS Software Metrics Revenue 239

Chart Mogul

NOVEMBER 3, 2023

The public SaaS market more than doubled in five years, from 2015 to 2020. In many ways, 2022 (Q2-ish) marked the end of … The public SaaS market more than doubled in five years, from 2015 to 2020. Previously, she held leadership roles at Spotify, Ooyala, Discovery, and Viacom.

AI Search 52

AI Search Benchmarks Venture Capital AI 52

SaaStr

DECEMBER 23, 2022

In achieving over $724M in ARR and growing to 2,000+ employees since its founding in 2015, they have learned a thing or two about developing a business. . Samsara makes telematic and safety devices for physical operations (i.e., tools that measure and monitor what’s happening in a vehicle.)

Scale 163

Scale Engineering Marketing Scaling 163

Buffer Resources

NOVEMBER 12, 2021

Building Thought Leadership While other social channels are typically reserved for building your company’s brand, LinkedIn provides a unique opportunity for you to grow a personal following—that can, in turn, support your brand’s recognition. It won't take much time and it can go a long way!

Sales Recruiting 83

Sales Recruiting Social Media Business Marketplace as a Service 83

SaaStr

JUNE 14, 2020

The decade-long run of next-generation SaaS start-ups, and the explosion since 2015 of SaaS unicorns and decacorns has led to a lot of experienced execs on the market. One of the biggest changes since we started SaaStr is the massive number of SaaS veterans out there. This is great.

Sales Hiring 220

Sales Hiring Scale Sales Recruiting SaaS 220

SaaStr

JULY 27, 2022

Founded in 2015, PayFit is a software company that empowers entrepreneurs and SMBs to digitize payroll and HR processes. If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. Boterri’s company Accel invested in PayFit in 2017 and again in 2021.

SMB 180

SMB Sales Hiring Scale B2C 180

Sales Hacker

JUNE 26, 2019

After another 12 hour day of prospecting on October 1, 2015, I laid on the floor of my studio in downtown SF, stared at the ceiling for about an hour, and asked myself 3 questions that would forever change the trajectory of my career in Sales Development: 1. Is sending “boilerplate” templates getting me the results that I want?

Scale 60

Scale Scaling Leadership Strategy 60

CustomerSuccessBox

MAY 23, 2022

According to LinkedIn’s ‘ 2020 Emerging Jobs Report ’, the Customer Success Specialist role has been ranked: 6th in the US with a 7x increase since 2015. 3rd in Germany with a 15x increase since 2015. They can add a lot of value to the efforts of senior leadership as well as to scale. Project leadership.

Customer Success 52

Customer Success Scale Leadership Artificial Intelligence 52

OPEXEngine

NOVEMBER 2, 2021

They’re $200 billion or so now [as a public company since 2015]. These are crucial points for CFOs as they think through strategic plans with their leadership partners on a going-forward basis. “We “Shopify, when we invested, the top end of our outcomes table was a $400 million IPO, because that used to be a success.

DevOps as a Service 52

DevOps as a Service SaaS Outsourced Development Subscription 52

BetterCloud

MARCH 22, 2023

What are the biggest challenges IT is facing right now, and how have they evolved since you joined BetterCloud in 2015? Back in 2015, people were really focused on how to manage their email systems in the cloud. When I joined BetterCloud, the average company was using 8 SaaS apps! Doing more with less has never been more important.

Finance 52

Finance Benchmarks Cloud SaaS 52

User Pilot

DECEMBER 13, 2023

According to Jaime Levy, the author of the 2015 bestseller UX Strategy: How to Devise Innovative Digital Products That People Want , a robust UX strategy should be based on 4 main principles. The odds are that it’s not the UX designer or product manager who is responsible for company-level goals but senior leadership.

Strategy 99

Strategy Underperforming Technical Team User Experience SaaS 99

ProfitWell

JANUARY 29, 2020

But, there are concrete numbers to prove its growth: From 2015-2017 the number of CSMs on LinkedIn grew by 8x. Human-first leadership: Customer success was once a very product and data-oriented job. -Nick Mehta, CEO of Gainsight. As Nick said, the last 10 years of customer success have been people building and figuring it out.

Customer Success 52

Customer Success Retention Software Review Leadership 52

A Smart Bear

JANUARY 4, 2018

Period, full-stop. And everyone else at WP Engine would tell you the same thing. So to everyone at WP Engine, let me repeat the message from one year ago: Look what we did !

Engineering 70

Engineering Investment Revenue Technical Review 70

Kellblog

JULY 25, 2020

2008, 2015) it’s not outrageous to think that multiples could drop towards the middle or bottom of that range, i.e., closer to 5 than 10 [6]. If you believe in regression to the mean [5], that means you believe the multiples are due to drop back to the 5-10 range over time. Since mean reversion can come with over-correction (e.g.,

Technical Review 95

Technical Review Software Review Pricing Metrics 95

Intercom, Inc.

DECEMBER 31, 2019

Apple finally relented and joined the streaming game in 2015. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. . Television has similarly been consumed by the streaming revolution.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

ChurnZero

FEBRUARY 4, 2022

This article is adapted from a session presented by Kristen Hayer , Founder and CEO of The Success League , at BIG RYG , ChurnZero’s annual Customer Success leadership summit. During that time, health score factors that are based on features, use cases, processes, leadership, and KPIs have likely changed which can affect associated metrics.

Customer Success 98

Customer Success Metrics Engagement Software Review 98

OpenView Labs

MARCH 17, 2021

Casey Renner joined OpenView in 2015 to build out our advisor network and subsequent programming. Kyle’s blending of theory and practice in the world of PLG has been a phenomenal asset for JumpCloud and would be for any company fortunate enough to work with him,” said Raj Bhargava, Co-Founder and CEO of JumpCloud. “We’re

Sales Recruiting 62

Sales Recruiting Venture Capital Construction Investment 62

ChurnZero

JANUARY 10, 2020

For Customer Success teams to continue to expand, it’s crucial they have dedicated leadership to rally internal support and fortify their position within the broader organization. . I am excited to have Lisa as part of my senior leadership team.” He received his BBA in Finance from Kennesaw State University. .

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

Sales Hacker

AUGUST 4, 2020

Outreach produces incredible industry leading events like their Unleash Conference and their city-by-city Unleashed Summit Series road shows which will resume once people are allowed to take road shows again, along with top notch, thought leadership content. It’s not 2015. Check them out at www.outreach.io. It’s not 2019.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

FastSpring

SEPTEMBER 21, 2018

When it comes to thought leadership, it’s all about finding ways to connect with your audience and deliver the information that they find most relevant. According to BI Intelligence , social media increased its share of ecommerce referrals by nearly 200% between the first quarters of 2014 and 2015.

Social Media 66

Social Media Sales Funnel Marketing SaaS 66

Intercom, Inc.

SEPTEMBER 17, 2020

The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies. Short on time? And we’re going to keep on doing that as long as we stand.

Technical Review 210

Technical Review Company Culture Business Model Sales Hiring 210

Sales Hacker

DECEMBER 2, 2019

She worked at HubSpot from 2009 to 2015 and was part of the enterprise scale up from 2011 through the IPO in 2014. She’s also a frequent speaker and panelist for the Women in Sales Leadership and Women in Tech communities; and was recently voted one of the top 20 women to watch by SMLA. Mary, welcome to the show.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Chart Mogul

JANUARY 3, 2020

I joined my first remote team back in 2015, and the first concept I was trained on asynchronous communication. While many of the tips we’ve discussed here would be impossible to implement overnight, they’re worth your leadership team’s consideration.

SaaS 107

SaaS Communication Systems Review Software Review 107

SaaStr

APRIL 30, 2019

You’re at a conference, and then one day all of the sessions, all of the panels, you look on stage and everybody’s a woman whether you’re talking about AI, leadership, anything.” ” And I had this idea for about two years on my laptop and I said, “Hey, we’ve got some downtime on this train ride.

Company Culture 140

Company Culture Leadership Mobile Cloud 140

Intercom, Inc.

JULY 18, 2019

— Honest Status Page (@honest_update) October 7, 2015. We did that so we had a way to engage the community at a different level, bring some of our thought leadership and learn from other companies that are there. We joined CNCF about a year or so ago. That doesn’t mean we’re going to open source everything, obviously.

Outsourced Development 110

Outsourced Development Development Innovation DevOps as a Service 110

SaaStr

DECEMBER 3, 2020

Sam Taylor: On my first leadership role, I was the first enterprise sales rep, a manager of mid-market team. And so I was their first sales leadership hire. This was in early 2015. And I think that it takes a lot of leadership and intention at the top to make sure that that is a part of the ethos of your team.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SaaStr

AUGUST 16, 2019

And I think that’s the opposite of what some people think of when they think of sales or sales leadership. They use it to maximize their own revenue and they’ve created this really incredible thought leadership community. I was really happy to get that from him. That stuck with me my entire career so far.

Scale 136

Scale Underperforming Technical Team Sales Hiring Interviewing 136

Mucker Capital

OCTOBER 22, 2018

Santa Monica-based MindMate has come a long way since launching in co-founder Susanne Mitschke’s two-bedroom Glasgow apartment in early 2015. My bachelor’s was in business, economics and social science; and my master’s was in international management and leadership. The company secured a $2 million funding round in March.

Artificial Intelligence 40

Artificial Intelligence Interviewing Scale Machine Learning 40

Sales Hacker

SEPTEMBER 11, 2020

According to Crunchbase data, 95,000+ companies have received funding (globally) from 2015-present, totaling $1.3+ Additional growth signals to look out for: Recent leadership hires. Lyft is one of many companies that began as a small startup but quickly rose to a multibillion-dollar company. trillion worth of funding. Intent surges.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

Chart Mogul

JANUARY 3, 2020

I joined my first remote team back in 2015, and the first concept I was trained on asynchronous communication. While many of the tips we’ve discussed here would be impossible to implement overnight, they’re worth your leadership team’s consideration.

SaaS 52

SaaS Communication Systems Review Software Review 52

Intercom, Inc.

JANUARY 16, 2020

This was back in about 2015. Andrey: We have 210 people now across four hubs; in San Francisco, Los Angeles, Perm and Amsterdam and we have this concept of distributed headquarters in our company meaning our leadership sits in every hub I’ve mentioned. I personally think that this distributed thinking must be part our DNA.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Intercom, Inc.

SEPTEMBER 15, 2022

Back in 2015 or 2016, I was studying in London, doing a master’s degree in business psychology. But by the time Oxford Dictionaries named the face with tears of joy emoji its 2015 word of the year, it was clear they were here to stay. You’re keeping the flag flying for 2015’s party popper. Liam Geraghty: Right.

Business 129

Business Communication Trends Banking 129