Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. Rise of the cloud and SaaS businesses. Rise of mobile. To give some perspective, there were about 300 million smartphones sold in 2010.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

DECEMBER 13, 2019

So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? And so I think having the founders get a viewpoint and vantage point into just that selling process is really important.

Technical Advisors 154

Technical Advisors Scale Technical Review Payment Solutions 154

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 198

Sales Hiring Scale Sales Recruiting Scaling 198

SaaStr

SEPTEMBER 13, 2020

If you go back to before 2014, what you see is the power of the cloud. Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. We’ve all seen AWS and what they’ve done with their platform.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156