Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SaaStock

FEBRUARY 14, 2019

The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. The keys to great leadership [18:24]. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics.

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

Sales Recruiting 92

Sales Recruiting Scale Sales Hiring Sales 92

SaaStr

JUNE 11, 2019

” Keith : And so in today’s world that can mean AI co-founder if you’re building a company that leverages data science. Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. One, a VP sales. A VP of sales is a misnomer. One, a COO.

Merchant Services 219

Merchant Services Part-Time VPE Sales Hiring Scale 219

SaaStr

JUNE 23, 2019

” Keith : And so in today’s world that can mean AI co-founder if you’re building a company that leverages data science. Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. One, a VP sales. A VP of sales is a misnomer. One, a COO.

Merchant Services 191

Merchant Services Part-Time VPE Sales Hiring Scale 191