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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! Which role should you hire for first? I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level.

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Demystifying RevOps with Chargify’s Michael Klett and ProfitWell’s Patrick Campbell

ProfitWell

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. A fascination with problem solving is what led me, Founder and CEO, to start ProfitWell in 2012.

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Founder’s Guide to Scaling Applications: When to Build, When to Buy and What Breaks by Algolia Co-founder (Video + Transcript)

SaaStr

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 127
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How to Strategically Score Customer Health to Drive Startup Growth

OPEXEngine

Drive new levers of growth. Through this work, it can drive new revenue opportunities. A health scoring system helps prioritize customer interactions, so your CS team can be more strategic with their time. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations.

Startup 91
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SaaStr Podcast #394 with Sunil Dhaliwal and Jason Lemkin

SaaStr

And, you go in the wayback machine to 2012, when I started Amplify, Amplify one was me and $49.1 What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? If I get picked, do I want the more experienced partner, the new partner? million, call it 50.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?