SaaStr

OCTOBER 6, 2023

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. It’s 2009, and the Obama Inauguration is happening in town. All other products that came before Airbnb didn’t process payments.

Payment Methods 226

Payment Methods Startup Payment Solutions Sales Hiring 226

Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Google, too, saw a smooth transfer of power from its founders to a new CEO, Sundar Pichai, while also strengthening its core business of search advertising and reorganizing under Alphabet.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses. Grew to over a hundred million dollars in revenue in five years.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

OPEXEngine

JULY 28, 2020

While companies like Amazon, Alphabet, Tencent or Adobe might not label what they do a formal “strategy process,” their success owes much to tried and true principles of strategy development. What they don’t do is get bogged down in process or complexity. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. Want to see more content like this? Tina Hsiao : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. Right now, learning for companies is only at 10% online. So a lot of lessons that can be taken from there as well.

Sales Hiring 167

Sales Hiring Scale SaaS Payments Payment Services 167

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154