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A Look Back: Slack at $30,000,000 in ARR

SaaStr

And we ended the day with an incredible combo of the hottest app at that time (and one of the hottest ever), Slack, who likely was around $30m ARR or so … and hadn’t yet added a sales team! It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective?

Scale 352
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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 174
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14 Key Business Lessons SaaS Companies Can Learn from Netflix

SmartKarrot

Getting fired up about SEO (Search Engine Optimization) or social media is sometimes challenging as a SaaS business. Here are 14 key lessons that SaaS businesses can learn from Netflix, which we have detailed below. This is one of the most important things to do as a SaaS company. Have an unclouded vision and mission statement.