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Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

I was an intern at IBM mainframe software when I was 20 years old. If you take this ability to not follow the herd and the experience, you can spot trends. When you think about it, when a trend is early, everybody thinks you’re wrong. Peter : 2002, I guess or so. Jason : The world ended in 2002 too.

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4 Neglected Truths About Live Chat For Start-ups

Outseta

LiveChat Software has 21,000 customers and was founded back in 2002. Heck, software review site Capterra has over 238 live chat products listed on their site. But like any new software trend, make sure you’re not blindly following the masses like a lemming off of a cliff.

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What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Customer Support.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

It’s hard to know whether that’s some sort of broad based trend or whether it’s very specific to the mechanics of that product. You had a BlackBerry in 2002. I don’t think that Yammer had that same software developer core that could get accelerated. It got you back in the game this hyper growth.

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