Remove Scale Remove Traceability Remove Workshop
article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop procedures and systems in conjunction with important partners to: Monitor and evaluate upsell, cross-sell, and renewal leading indications. Establish and maintain a top account funnel for prospective upsell and cross-sell opportunities.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop procedures and systems in conjunction with important partners to: Monitor and evaluate upsell, cross-sell, and renewal leading indications. Establish and maintain a top account funnel for prospective upsell and cross-sell opportunities.

article thumbnail

UX Analytics: It’s Not Just About Data Collection and Methods

User Pilot

To avoid this, try rating scales to capture more nuanced data that can’t be collected through multiple-choice answers. Instead, in your A/B tests , focus on one variable at a time for clear, actionable, and directly traceable insights. For each task participants must perform, Optimal Workshop has a dedicated task results tab.

Data 105