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What is Vertical SaaS?

Stax

That’s the main premise of vertical SaaS. Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. What is Vertical SaaS? Since vertical SaaS platforms are niche-focused (e.g.,

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The Ultimate Guide to Software Customer Churn

Stax

That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

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What is a Payment Processing System and How Does It Work?

Stax

To address evolving customer demands and accept electronic payments, you need a payment processing system. A good system plays a vital role in managing cash flow, alleviating fraud risk, and enhancing customer satisfaction. This article dives into what a payment processing system is, how it works, and its benefits.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

Types of payment systems include hosted gateways, self-hosted gateways, and API-based payment systems. Here are the players and how they work together: Payment gateway – The customer-facing application connecting the eCommerce store to the payment processing system. But your business needs might change over time.

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What is Click to Pay and How Does It Work?

Stax

The payment system unified all the distinct online checkouts offered by Visa, American Express, Mastercard, and Discover, and once customers register their cards with any of the major card networks, they only need to tap the Click to Pay button on the websites of online retailers and service providers to make payments.

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How ISV Partnerships and Integrations Can Drive Business Growth

Stax

As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses. For example, in fintech, ISVs provide specialized payment processing solutions that integrate with point-of-sale (POS) systems, enhancing transaction security and efficiency.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. However, in many cases, SaaS companies dont have the time, resources, or cash flow to allocate toward providing additional support for new features, and they could be suffering. The Pros of Outsourcing Payments Support 1.