Retention Scaling Traceability Workshop 
SmartKarrot
APRIL 4, 2023
To develop and enhance areas that have significant retention impact, you will work closely with the CS Ops Manager, CS Ops Analysts, CSMs, BT Team, Data Teams, and leadership throughout the business. Assisting in the scaling of the scale team, a CSM organisation function that uses a 1:many model, will be a major area of focus for this role.
SmartKarrot
APRIL 4, 2023
To develop and enhance areas that have significant retention impact, you will work closely with the CS Ops Manager, CS Ops Analysts, CSMs, BT Team, Data Teams, and leadership throughout the business. Assisting in the scaling of the scale team, a CSM organisation function that uses a 1:many model, will be a major area of focus for this role.
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