User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. LTV is valuable because it can help you better understand the value of your existing customers and make informed decisions about the allocation of resources. Create a checklist code-free with Userpilot.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

APRIL 18, 2023

Help users reach the activation stage as soon as possible with onboarding checklists. Offer self-service support via in-app resource centers. Gather customer feedback to improve your product and ultimately close the feedback loop. For instance, check the onboarding checklist we show to new Userpilot customers.

Customer Success 93

Customer Success Strategy Customer Lifetime Value SaaS 93

BetterCloud

FEBRUARY 15, 2023

Some organizations call it offboarding, some refer to the event as a workforce reduction, some are calling it a strategic shift due to uncertain economic times, but in the end, lots of people are being laid off. During some of the more public, large-scale layoffs, some companies struggled with offboarding.

Technical Review 52

Technical Review Azure Scale Headcount 52