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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Use checklists to guide users toward key actions within your app. Reduce churn with proactive customer service.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The New Solution Selling. You Can’t Teach a Kid to Ride a Bike at a Seminar. Strategy and Process. Sales Development and Prospecting. The Sales Development Playbook. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. The 5 Dysfunctions of a Team. The Transparency Sale.

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Everything we’ve learned about scaling sales

Intercom, Inc.

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.

Scale 172