article thumbnail

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. It’s been hard to contact customers by phone since offices are closed. Email is now the only option.

article thumbnail

Inside Sales vs. Outside Sales: Which Is Best for You?

Sales Hacker

Inside sales is remote sales, meaning, it’s done entirely in the office, from the sales rep’s desk. Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. Inside sales, however, requires a skilled salesperson. CRM platforms.

article thumbnail

PODCAST 57: Career Progression as a Concentric Circle to Become Top Manager w/ Ashley Grech

Sales Hacker

This week on the Sales Hacker podcast, we speak with Ashley Grech , Head of Sales at Square. She discusses how she transitioned into her role at Square by first being the best person you can be in your role. Join us as we discuss how to invest your time into a company before taking the next step in your sales career.