FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. But there are other types of churn you can measure, such as revenue and transactional churn. But is this purely anecdotal?

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Chargify

MARCH 25, 2019

A great example of this strategy being done right is Dropbox’s freemium offering , which allows “users to see how easy it is to back up and share their files using the Dropbox platform,” says Sujan Patel, cofounder of Right Inbox. And should all else fail, they can always contact the support team through live chat, email or phone.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

SaaStr

AUGUST 6, 2020

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. How does Chen think about aligning revenue scale to your customers? So, within six months I had an MVP, it was live, it was revenue generating. How can this be done?

Sales Hiring 238

Sales Hiring Payment Services Payment Solutions SaaS Payments 238