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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. But is this purely anecdotal?

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Viviana Faga, Investor & Advisor @ Coda. Eva Pittas, CoFounder @ Laika. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Suzanne Xie, Head of Invoicing @ Stripe. Brian Peterson, CTO @ Dialpad. Ariel Cohen, CEO @ TripActions.

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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. I just happen to… Jason : 271,000, and quite a few others on social media. But of course, it wasn’t always quite that big! A SaaStr Classic!! million in 2013 to $115.9

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. What is one a-ha moment you’ve had in your sales career?

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