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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

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Six Customer Success Email Templates to Save Your CS Team Time

Totango

I’ve discussed your concern with our support team, and we’re taking the following steps to resolve this problem as quickly as possible: [Summarize solution]. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Renewal reminder emails are vital for SaaS subscription services.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Use checklists to guide users toward key actions within your app. Userpilot helps you analyze product usage and create contextual in-app experiences to reduce the attrition rate. For example, if your onboarding process is too complex and confusing, it can leave customers feeling discouraged and cause them to look for other solutions.

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43 SaaS Conferences To Attend In 2022

Baremetrics

If you are afraid that you might miss some sales, then find the attendees who’d benefit from your app. Business of Software, Europe Date: March Location: Virtual 3. Business of Software Spring Date: April Category: Software Location: Virtual Price: $595 May 1. Don’t forget to attend all the amazing seminars though.

SaaS 98
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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

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Everything we’ve learned about scaling sales

Intercom, Inc.

There were a thousand people in this seminar that he was doing, and it was just Q&A. But Tara Bryant, SVP of Sales at Pipedrive, thinks this is a mistake if you don’t have the right processes, systems, and metrics in place first. You’re doing super detailed payment-optimization work with them.

Scale 172