Stax

APRIL 25, 2024

Most modern consumers are used to purchasing products and services across multiple channels (i.e., brick-and-mortar, ecommerce, mobile, etc.). This applies not just to the purchasing experience but also to payments. Essentially, you’ll be able to reuse that token to process payments and refunds later on.

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

ChurnZero

MAY 20, 2021

Even for more tenured Customer Success organizations, it’s an ongoing challenge to maintain consistency and perspective in your strategies and processes – keeping the customer at the center of your bustling and expanding operations. Traits: Product-market fit. $6M You get an impulse to define your internal processes.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SmartKarrot

APRIL 28, 2021

Set expectations (timing, offers, selection) & explaining the engagement process to clients for launching business applications. Oversee process for contract and document execution. Troubleshoot issues (may be related to payments, relationship, field operations).

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Deliver exceptional customer support using AI and self-service resources. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. Identify friction points through analytics like a funnel or path analysis.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105