SmartKarrot
OCTOBER 18, 2021
Recruitment, management, and development of all Customer Success staff in the US region. Provide process and reconciliation of invoicing for ON24 products and services. set by your manager. Assist the Account Managers in collecting failed automatic payments of existing accounts.
CustomerSuccessBox
JUNE 8, 2021
Manage all aspects of client onboarding, including gathering information from customers, conducting training and initial account setup. Conduct strategic Business Reviews(EBR and QBRs) to understand the customer lifecycle milestones, and also to communicate the value of the product and showcase product ROI.
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