Remove Onboarding Remove Payment Solutions Remove Payments Remove Venture Capital
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Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 117
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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

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Three chief customer officer job descriptions we love

ChurnZero

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Sales Process Engagement. Metering / Billing / Payment Process.

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Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

A: Grotech is an early-stage investor so many of our companies have only modest revenue at the time we invest, and they are typically still working to tease apart their go-to-market motion. They either work to manage things via spreadsheets, attempt to build their own, or try using a product management platform for this despite the poor fit.

Scale 98
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Outseta Company Update - September 2018

Outseta

We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway. As a result, adding Stripe as a payment gateway very quickly became the most requested feature from our users.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.