article thumbnail

When Machine Learning Just Isn't Enough

Tom Tunguz

During a recent interview , Salesforce Chief Scientist Richard Socher spoke about the importance of workflows. Some founders write software to solve their own problems, and understand the existing workflow from experience. Other founders interview hundreds of potential users and customers before writing code.

article thumbnail

Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

User Pilot

This security enables more creative and fearless interaction with the software, improving overall user satisfaction. Collect data to recognize repeat user behavior Use tools such as funnel analysis, user interviews, surveys, heatmaps , etc., Writing in Google Docs. User persona example.