FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.”

Customer Success 156

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Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Innovating for People. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Selling to Big Companies. B2B Is Really P2P.

Scale 141

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OpenView Labs

AUGUST 10, 2020

In this post, we’re taking a look at 10 innovative marketing strategies for your startup, from acquisition tactics that will help you get new customers and fans, to retention and nurturing strategies that will keep them loyal for years to come. pic.twitter.com/jWwc5MmBsw. — Figma (@figmadesign) August 6, 2020. Host virtual events.

Innovation 96

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Sixteen Ventures

DECEMBER 31, 2019

I also spoke to thousands of people at workshops and events all around the United States and the world – including 5 trips to Brazil – and helped companies grow and spread the word about Customer Success-driven Growth. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136