Headcount Payment Features Retention Sales Enablement 
Intercom, Inc.
JULY 29, 2021
SaaS is the subscription business. So your goals in terms of headcount remained stable from pre-pandemic to post-pandemic? We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it. We look at our retention rates. Kieron: Interesting. Kieron: Absolutely.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Subscription business model. The Horizons Framework is an effective way to categorise projects, which in turn helps with assigning budget, headcount and timelines. When successfully applied to training , gamification increases engagement, productivity and knowledge retention. Customer data. Economies of scale. Personalisation.
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