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UX Analytics 101: How to Collect and Use User Data in SaaS

User Pilot

You will learn how to spy on users’ experiences in real-time and turn insights into a data-driven design that will help to improve activation and customer retention rate. Use this to get in-depth insights on how customers experience a product and what should be changed to accelerate activation or facilitate product adoption.

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Everything we’ve learned about scaling sales

Intercom, Inc.

When I started, they had a big growth plan as far as headcount, but they were a little bit looser on processes and cadences and things like that framework I was talking about. So again, we got aggressive headcount to see the growth, and we put together a plan where we can actually see maybe even a little bit more growth with the same people.

Scale 172