CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. Customer Success Manager (CSM) Elite. Format: 1-hour on-demand video. And the best part?

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

SmartKarrot

OCTOBER 13, 2023

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Predictive analytics harnesses historical data to forecast potential future outcomes. Engaging and Educating Your Customers Merely offering a product or service isn’t sufficient.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Forecast renewal revenue with precision. It will help you have a deeper understanding of today’s changing and more demanding customer.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92