BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. According to early 2023 CFO magazine research , 84% said they expect to be more involved in developing technology strategy than they were in 2022. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. At that point, you’ll probably have customers who are on legacy programs that may not be part of your go-forward strategy, and customers who are a good fit.

Customer Success 97

Customer Success Headcount Finance Leadership 97

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. At that point, you’ll probably have customers who are on legacy programs that may not be part of your go-forward strategy, and customers who are a good fit.

Customer Success 59

Customer Success Headcount Finance Leadership 59