Events Operational efficiency. Retention Software Development 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Operational efficiency. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. Forcing Function I’m a big advocate of forcing functions - essentially, they are a task, activity or event that forces you to take action and produce a result.
User Pilot
JANUARY 26, 2021
The modern customer journey is a multi-channel, multi-stage event. McKinsey has found that 56% of customer interactions happen during a multi-channel, multi-event journey. With this perspective, you are ready to take on crucial metrics that impact your annual revenue like Lifetime Value (LTV), Customer Retention, and churn.
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