Entertainment, Identity management and Payment Features

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well.

Retention

Retention SaaS Payments Payments Payment Methods

The Midas List Live (Video + Transcript)

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. For Instacart is very cleverly done is they have a subscription plan.

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What is a good Net Retention Rate in SaaS?

The Midas List Live (Video + Transcript)

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