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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Since then, you’ve spent over 12 years in post-sales leadership. Finding the right skillset. So, I think it has served me well.

Scale 177
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The Marketer’s Guide to Product Led Growth Marketing

User Pilot

Your product has fewer features and is a scaled-down version of more Enterprise-ready alternatives. If it’s not, then it’s time to have a major discussion with your leadership team before moving on. Your market is large enough, even better…your product can be used by virtually any consumer or business.