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Jun 11 – Customer Success Jobs

SmartKarrot

Work closely with their direct sales teams on development, tracking, and reporting goals, objectives, forecasts, key metrics and definitions of success for each partner account. All the accounts will also require a high level of vertical expertise as well as ongoing program adoption management and leadership.

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Six Lessons on How to Build a Platform that Fuels an Ecosystem with Plaid (Video + Transcript)

SaaStr

For banks, we do have a more direct sales team and we do some enterprise-wide adoption, but generally trying to sell to Chase as an enterprise is nearly impossible. Zach : Well, I guess when I’m talking about the way that we do customer acquisition, that’s mostly in non-banks.

Payments 142
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From Freemium to Explosive Growth in a Crowded Market – 8 Years of Learnings with Zoom (Video + Transcript)

SaaStr

Mallun Yen : So, we talked earlier about how you have your first VP of Sales, who is still your VP of Sales. And, for most of your life cycle, you have had just a direct sales team. If you start with a very high price, guess what, you’ve got to lower the price, I think it’s worse.