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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Gross profit margin: This is the percentage of revenue that remains after deducting the direct costs associated with delivering your SaaS product, such as support, hosting expenses, data storage costs, and third-party licensing fees. Conduct market research. Come up with product and new feature ideas. Oversee product design.

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SaaS Product Management: Definition, Process & Best Practices

User Pilot

Step-by-step guide for the product management process Identify user needs with market research. Develop the product roadmap. Design UX and push for development. Monitor performance with data analysis. Create a data-driven management process. Build in-app flows to help users discover features.

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The Missed Opportunity of Agile SaaS

Chaotic Flow

IMHO, adopting and mastering agile software development, agile marketing and pretty much agile everything should be a priority of every SaaS business. The roots of agile software development and agile marketing lie in agile manufacturing , lean manufacturing and total quality methodologies.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Jayson DeMers heads EmailAnalytics, a firm that has created an email analytics tool to visualize data and metrics. “Be Customer retention in the case of our company is majorly reducing refunds and increasing subscriptions could reflect customer retention.”. Emily Carroll, Marketing Coordinator, Drive Research.