Customer Support Market Segmentation Underperforming Technical Team Venture Capital 
SaaStr
OCTOBER 31, 2019
Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Now, I’m a venture capital investor. Many of these are names that you know, and this is actually the largest we’ve seen in history. How long can this last?
SaaSOptics
AUGUST 16, 2018
He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. They may or may not be a fit for institutional venture capital yet.
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SaaSOptics
AUGUST 16, 2018
He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. They may or may not be a fit for institutional venture capital yet.
SaaSOptics
AUGUST 16, 2018
He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. They may or may not be a fit for institutional venture capital yet.
Sixteen Ventures
DECEMBER 31, 2019
In fact, it was in 2016 I started referring to it not as Customer Success, but as Customer Success-driven Growth, to bring to the forefront the fact that Customer Success is a growth driver; a growth engine. Customer Success is not just about retaining customers. Customer Success Frequently Asked Questions (FAQs).
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