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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

The conversations are interesting and varied because they’re about new, exciting, different things. Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers? Who are the customers? For customer service?

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Generative AI – The End of Empty Textboxes

TechEmpower SaaS

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. And if this description doesn’t resonate with Mark, he can ask for a new one, while providing feedback. Customer support emails require both accurate information and a professional, helpful tone.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. Much of the success here depends on how competent and motivated the CTO and their team is.

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PODCAST 119: Show Gratitude & Build Relationships With Small Gestures with Brendan Kamm

Sales Hacker

He’s spent more than 17 years focused on sales, product, and client development. The thought was, if I’m in New York, my client’s in Chicago, LA? I am a New Jersey-ian by birth. I’ve spent most of my life in the North East, working and living in New York or New Jersey. Brendan Kamm: Sure.