article thumbnail

A Roadmap to Customer Success for SMBs

SmartKarrot

Customer success is a relatively new function in businesses today. To stay intact with a plan and progress in a foolproof way, a customer success roadmap can help. There are many areas you need to look into while implementing customer success in your organization. Benefits of customer success roadmap.

article thumbnail

Sales Stack 2022: The Tools

yoursales

Generally speaking you want to move the needle on four dials in sales: the number of opportunities you're working on; the average deal value per opportunity; your conversion rate - at all stages of the sales process; how fast you move opportunities through the sales funnel. Groove - Sales Productivity.

Scale 111
article thumbnail

Sales Stack 2021: The Tools

yoursales

Salesforce.com – The Customer Success Platform To Grow Your Business. Salesforce.com – The Customer Success Platform To Grow Your Business. Platformax - Effective Sales management and prospecting platform for inside sales teams. Salesbox - #1 Sales Acceleration Platform. Readers' Preferred CRMs.

Scale 104