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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. This is where collecting feedback from churning customers comes in (a topic we’ll dive into farther below).

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The Stages Of A SaaS Company: When To Scale For Success

Chargify

Common activities your SaaS should focus on during the pre-startup stage can include: Talking to potential customers. Establishing relationships with advisors and/or mentors. Establishing/implementing metrics and analytics**. Securing first paying customers. Have an established, repeatable sales process .

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SaaStr Podcast #358 with Tipalti Founder & CEO Chen Amit

SaaStr

358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few.