Customer Success Identity management Onboarding Underperforming Technical Team 
Upscope
JANUARY 23, 2021
You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create?
SmartKarrot
OCTOBER 26, 2022
However, far too often, companies do not have a set process in place for developing these crucial client relationships. For several reasons, both large and small customers can churn. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients.
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