SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin
SaaStr
AUGUST 15, 2020
Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier. This will be built into the product.
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