SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin
SaaStr
AUGUST 15, 2020
Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier. We’ve got everything from self-service all the way up to the enterprise. This will be built into the product.
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