SmartKarrot
MARCH 4, 2021
Responsible for the day-to-day implementation of strategic success plans that manage the customer’s journey from onboarding to maturity. Own and drive high-impact initiatives that solve problems like scalable onboarding, retention, and increasing engagement and usage.
SmartKarrot
DECEMBER 16, 2021
Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4. In customer experience terms, we would like to make onboarding intuitive and logical.
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