CloudGeometry

MARCH 3, 2022

When you are solving a relatively new problem for your particular set of customers: the time required to make a decision about subscribing to your platform may be longer. This has consequences both for the cost of onboarding a customer, as well as the cost of maintaining the customer during the discovery period.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

SmartKarrot

MARCH 4, 2021

Role: VP, Customer Success – SaaS Location: Remote, Boston, MA, US Organization: Blue Signal Search As a VP of Customer Success, you will manage and provide executive leadership to all facets and members of the customer success department. We can only improve what we can measure.

Customer Success 10

Customer Success Sales Recruiting Cost optimization & reporting Leadership 10

SmartKarrot

DECEMBER 16, 2021

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? By prioritizing experience, you save money in the long-term, making each existing customer more profitable and thereby reducing efforts needed for new customer acquisition. Setting up a CX organization.

Technical Review 11

Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11