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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Finding the right skillset. Sometimes, it’s by looking for people who don’t have traditional CSM experience.

Scale 177
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Best Free CRM Software

Neil Patel

The reporting dashboards in Hubspot are really well developed. Between all the sales tools and the ability to customize, Really Simple Systems is a great free CRM choice for freelancers, consultants, and SMBs that don’t have a ton of sales reps. Its free CRM software is ready to help SMBs do the same thing.