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Mixpanel for Churn Analytics: Features, Pricing, and Review

User Pilot

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

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Heap for User Analytics: Features, Pricing, and Review

User Pilot

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.